I have been to Dr. Osorio office a few times already, I have no complaints about the Doctor or staff. I know its not fun sitting in a Doctors office and wait. but I see it this way if his office is always full and you have to wait that means their doing something right. Staff a very friendly, helpful and compassionate. I highly recommend this Doctor he is bilingual and that a plus for me because I can speak to him in my own language.